I had previously talked about the difference between Geek and Nerd, but here is a common vision of the Geek and the Nerd by XKCD:
XKCD got it right...
Alexhave pinned 2 XKCD flowcharts that are more than accurate and I think I should repost here:
You need this oneto understand the other one:
This iswhat any user should do prior to call support:
Hope you enjoyed and find a solution to your problem.